Reaching Home Program Clerk - Housing Planning Policy and Programs

Summary

Reporting to the Reaching Home Program Coordinator, the Reaching Home Program Clerk provides clerical and administrative support to the Housing Planning, Policy and Programs team. The position ensures accurate processing of financial claims and documentation related to the Reaching Home Program and supports the effective delivery of program services.

Key Duties & Responsibilities

• Reviews financial statements and compares with approved project budgets ensuring accuracy and correcting discrepancies with partner organizations.
• Ensures expenses submitted are eligible within the program parameters and sufficient documentation is provided by partner organizations.
• Assists program staff with gathering financial claims information from external partners to ensure claims are accurate and complete.
• Enters, updates and validates data from financial claims into electronic spreadsheets and other monitoring systems.
• Validates claims information in SAP.
• Completes and processes cheque requisitions for external partners.
• Provides clerical support for, including collating, filing and distributing materials.
• Provides clerical support for meetings, including reserving rooms, confirming attendance, distributing materials, arranging for equipment and refreshments, attending meetings and records, prepares and posts meeting notes.
• Files documents in accordance with the Regional Housing filing system.
• Follows all policies, procedures and standards of the CRD.
• Performs other related duties as required.

Additional Information

• None

Key Skills & Abilities

• Excellent communication (verbal and written), interpersonal and customer service skills.
• Strong MS Word, Excel, PowerPoint and Outlook and SharePoint skills.
• Considerable experience with and understanding of Enterprise Resource Planning (ERP) systems such as SAP.
• Strong attention to detail with a commitment to data accuracy and integrity.
• Thorough knowledge of office operations, administrative processes and systems.
• Thorough knowledge of financial, accounting and related business processes.
• Strong organizational skills, including the ability to work under pressure, prioritize work and to set and meet deadlines.
• Strong ability to learn new software programs.
• Thorough knowledge of records management processes, including classification, retention and disclosure requirements.
• Strong ability to provide exceptional customer interactions in a responsive and efficient manner.
• Strong ability to take initiative, use independent judgement and show discretion.
• Strong ability to work effectively in a team environment and individually with minimal supervision.

Qualifications

Certifications