Skate Patrol - Panorama Recreation
Req ID: 1674
Business Unit: Parks Recreation and Environmental Services
Division: Panorama Recreation
Regular/ Auxiliary: Auxiliary
Pay Grade: CAN/05/02/JB03
Rate of Pay: $17.85 per hour plus 14% in lieu of benefits
Hours of Work: Up to 4-8 hours/week during the ice skating season (September-March). In particular, currently recruiting to fill weekday, daytime shifts (with opportunity to pick up additional shifts outside of this as available)
Posting Date: December 5, 2025
Closing Date: Application review will begin December 15th. Posting will remain open until filled.
Summary
This position is responsible for patrolling and supervising public drop-in, shinny and private rental sessions for ice and dry floor Arena programming. As a key member of the Arena team, the Skate Patrol will ensure participants’ safety, keep patrons informed of rules and policies, and deliver exceptional customer service in a fun, community-focused environment; ensuring a safe, inclusive and enjoyable experience for participants. In addition to on-ice patrol, responsibilities will include Skate Shop presence and duties, sharpening skates and minor first aid response as needed.
Key Duties & Responsibilities
- Skates with patrons; ensuring rules and policies are being followed to ensure safe and welcoming experience.
- Promotes a safe, friendly and enjoyable recreational atmosphere.
- Distributes skates and other loaner equipment.
- Sharpens skates.
- Completes visual safety checks of ice/surface and loaner equipment prior to public use, and continual monitoring of activity surface and surrounding areas throughout sessions to ensure they remain safe and clean.
- Maintains records.
- Checks for attendee receipt of payment.
- Leads on-ice games and activities.
- Assists with the planning and delivery of special events.
- Selects and plays appropriate music during sessions.
- Completes general housekeeping around public Arena areas and Skate Shop.
- Administers minor first aid and completes appropriate reports as needed.
- Maintains safe work practices.
- Acts as a liaison between the public and CRD.
- Follows all policies, procedures and standards of the CRD.
- Performs other related duties as required.
Additional Information
- None
Key Skills & Abilities
- Strong, confident ice-skating skills.
- Excellent customer service, communication, interpersonal and public relation skills.
- Can effectively communicate with supervisors, co-workers and public.
- Ability to use sound judgement while creating a positive, enthusiastic and fun environment.
- Ability to learn how to sharpen skates (training provided).
- Ability to offer information about recreation programs and services to the public (training provided).
- Interest and enjoyment to work with children, adults and public.
- Ability to work independently, without direct supervision.
- Physical ability to complete the job duties.
Qualifications
- Partial High School
- Some directly related experience
Certifications
- Acceptable criminal record check. The applicant/incumbent is required to undergo a criminal record check to work in this position and to report to their supervisor if any criminal charges are laid against them that may be related to their employment.
- Emergency First Aid and CPR-C
APPLICATIONS
To apply for this exciting opportunity, please click "Apply now" to submit your resume and covering letter online.
We welcome all qualified applicants to apply and may consider a combination of experience, education and/or training where possible. We value the diversity of the people we hire and serve. In our commitment to bring differing perspectives to our workplace, and to deliver the best possible service to our customers, we encourage and welcome applications from all people with diverse backgrounds, abilities, and lived experiences. Please let us know if you require an accommodation during the application and selection process. Your confidential request can be sent to careers@crd.bc.ca
The Capital Regional District wishes to thank you for your interest and advises that only those candidates under active consideration will be contacted.
