Mgr Administrative Services Panorama

Position Purpose

This position provides leadership, management, direction and guidance in the areas of finance and administration for Panorama Recreation Centre.

Key Accountabilities/Position Outcomes

• Manages the overall operation of financial, information technology and administrative services and provides direction and leadership to administrative coordinator, reception team lead and reception staff.
• Develops policies, procedures and systems regarding financial, information technology and administrative processes to improve operations, ensure adherence to CRD policies and implement Commission direction.
• Develops, implements and adapts annual budget processes with direction from the Senior Manager. 
• Prepares, coordinates and compiles the annual operating, capital and five-year budget submission to the CRD and Commission ensuring information is complete, accurate and in compliance.
• Takes overall responsibility for identifying and resolving financial issues, administers the financial and accounting framework 
• Develops, distributes and presents financial spreadsheets and to ensure work units are meeting their targets assists in recommending corrective action if necessary.
• Advises on best practices and improves systems for revenue billing and financial transaction processes and controls to ensure efficient and effective revenue accounting and collection.
• Manages child care subsidy and other funding associated with operating licensed child care programs.
• Oversees facility bookings & contract administration.
• Administers the operation and maintenance of recreation software, developing and implementing procedures, processes and staff training.
• Oversees, in coordination with IT, the effectiveness of computer systems and communicating with staff regarding hardware/software requirements, purchases, procedures and processes. 
• Works collaboratively with other Division managers to ensure strategic, operating and business objectives are well coordinated, safety and emergency systems are synchronized and resources are managed effectively.

Additional Information

• None

Qualifications

Certifications

Role Specific Knowledge, Skills, and Abilities

• Extensive knowledge of accounting and record keeping systems.
• Experience in the development, implementation and management of financial practices, procedures, financial statements and internal financial controls.
• Strong technical knowledge of SAP Crystal Reports and Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of recreation software.
• Demonstrated experience leading, supervising and training staff in a customer service focused, preferably unionized environment, 
• Ability to organize and prioritize workload with minimal direction.
• Ability to develop, maintain and meet internal and external deadlines.
• Ability to work independently and establish harmonious working relationships with other Division staff, general public and Commission member is essential, maintaining confidentiality at all times.
• Possess excellent interpersonal and communication skills (both orally and written), and the ability to work well in a multi-disciplinary team.

Leadership Profile

CRD Leaders are champions for creating an accountable, high performance, service oriented organization that makes a difference in our community. They pay attention to shifts and trends in an ever-changing and complex environment and think strategically to serve residents, businesses and local governments today while developing a sustainable organization for the future. The following is a leadership summary for this position.

Leadership Level 1 (L1)

Leaders at this level generally coordinate and oversee the technical, production or business support activities of a specific function within a department, setting priorities and coordinating the work of the unit with other supervisors. They use in-depth knowledge of the work processes within the area to resolve problems but do not perform the day to day work of the unit. Reporting to a departmental manager, they ensure departmental financial and operational objectives are met.

While CRD Leaders are accountable to all Leadership Competencies, the competencies listed below have particular relevance to this position. Click here for a complete definition of our Leadership Levels and Competencies.

Leadership Competencies