Kennel Master - Animal Shelter

Summary

This position is responsible for the daily operations of the CRD Animal Shelter. The position works independently and is responsible for establishing and maintaining a healthy environment for impounded animals as well as working positively with the public on issues related to the shelter.

Key Duties & Responsibilities

• Liaises with the public to promote shelter services and maintains positive public relations.
• Ensures CRD Animal Shelter safety and security policies and provisions are in place and are adhered to.
• Makes recommendations on safety and security policies and provisions.
• Maintains healthy environment for impounded animals.
• Prepares animal food and water bowls for distribution.
• Monitors the physical and behavioural condition of animals in the shelter.
• Examines each impounded animal daily to determine if it is in good health.
• Ensures unhealthy animals receive veterinary care and administers recommended medications.
• Documents equipment, services and building defects arranging for repairs.
• Maintains entrance, paths, car park, driveway, etc. in a condition that ensures public safety.
• Maintains all facilities in a clean and tidy condition
• Supervises Kennel Assistant.
• Supervises shelter volunteers.
• Operates an animal adoption program.
• Ensures that all impounded animals have identifying documentation completed, etc.
• Collects the proper impoundment, board, licence, etc. fees from animal owners in accordance with the applicable municipal animal control bylaw.
• Maintains accountability and security of collected funds.
• Submits appropriate documentation to supervisory staff / bylaw staff as required.
• Maintains a lost and found system for domestic animals.
• Discusses and suggests appropriate solutions to animal behavioural problems with the Chief Bylaw Officer.
• Markets the CRD Animal Adoption Program by promoting adoptable animals on the CRD website and through social media.
• Follows all policies, procedures and standards of the CRD.
• Performs other related duties as required.

Additional Information

• None

Key Skills & Abilities

• Excellent communication (verbal and written), interpersonal and customer service skills.
• Substantial passion for the health and well-being of animals.
• Thorough knowledge of concepts of kennel cleanliness and prevention of disease.
• Thorough knowledge of basic animal first aid (preferably through course work) and ability to assess the health of animals.
• Thorough knowledge and experience dealing with animal behavioural problems.
• Considerable experience training dogs and other animals.
• Considerable experience with handling aggressive or distressed animals including vicious dogs.
• Strong ability to coach, lead, mentor and supervise others in the work unit.
• Strong ability to effectively guide the work activities of volunteers, when required.
• Strong ability to maintain clear records, documentation and log books.
• Thorough knowledge of and ability to apply animal control bylaws and other legislation.
• Strong MS Word, Excel, PowerPoint and Outlook and SharePoint skills.
• Strong proficiency and experience with licensing programs such as ACS Licensing.
• Strong organizational skills, including the ability to work under pressure, prioritize work and to set and meet deadlines.
• Considerable experience with cash handling.
• Strong ability to handle, and experience with handling, potentially confrontational encounters with the public.

Qualifications

Certifications